Privacy Policy


This Privacy Policy explains what cookies are and how we use them. Please read this policy to understand what cookies are, how we use them and what are the types of cookies we use, i.e., the information we collect using cookies and how that information is used and how to control the cookie preferences. For more details on how we use, store and keep your personal data secure, see my Privacy Policy.


You can, at any time, change or withdraw your consent from the Cookie Declaration on my website.

Learn more about who we are, how you can contact us and how we process personal data in my Privacy Policy.

Your consent applies to the following domains: www.thewarmhome.ie and www.thewormhome.eu 


WHAT PERSONAL INFORMATION WE COLLECT


When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.


Additionally, as you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site and information about how you interact with our site. We refer to this automatically-collected information as Device Information.


We collect Device Information using the following technologies:

  • Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
  • Log files track actions occurring on our site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • We use Google Analytics service on my website to help track which content is accessed and to track the effectiveness of any advertising campaigns. 


Also, when you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers). This is called Order Information.

By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.


HOW DO WE USE YOUR PERSONAL INFORMATION


We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to: 

  • Communicate with you. 

  • Screen our orders for potential risk or fraud.  

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site.


SHARING YOUR PERSONAL INFORMATION


We share your Personal Information with third parties to help us use your Personal Information, as described above.

We also use Google Analytics to help us understand how our customers use The Warm Home.ie. How Google uses your Personal Information.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.


BEHAVIOURAL ADVERTISING


We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt-out of targeted advertising (check this post to learn how)


YOUR RIGHTS


If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us.


DATA RETENTION


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


MINORS


The Site is not intended for individuals under the age of 18.


CHANGES


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

If you have questions and/or require more information, do not hesitate to contact us at info@thewarmhome.ie


What are cookies?

 

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function correctly, make the site more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.


How do we use cookies?

As most of the online services, my website uses cookies first-party and third-party cookies for several purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with my website, keeping my services secure. These cookies help to provide you with a better and improved user experience and help speed up your future interactions with my website.


What types of cookies do we use?


Essential: Some cookies are essential for you to be able to experience the full functionality of my site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.


Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyse how well the website performs and where it needs improvement.


Marketing: My website might display advertisements. These cookies are used to personalize the ads that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns. The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.


Functional: These are the cookies that help certain non-essential functionalities on my website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.


Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.


How can you control the cookie preferences?


Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again, enabling you to change your preferences or withdraw your consent entirely.


In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more on how to manage and remove cookies, visit wikipedia.org, www.allaboutcookies.org.